What can I do? My french door kenmore elite is 2 years old. I still have the paper affixed to the inside of the fridge. I too purchased a kenmore elite model 795.740!! The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Found out it only had a One Year warranty! Had a repair man out and he said it is the compressor and that many people are having a problem with the LG compressor used in the Sear Kenmore Elite refrigerators. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. Which happened a few months ago. Cost 2600.00 new. I bought a Kenmore Elite 73133 refrigerator in May 2015. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. no wonder SEARS went out of business!!!!!!! I will NOT put more money into this faulty unit. I had warranty had it replaced. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. what is the 33 for? We bought an LG french door and 6/7/19 the compressor went out. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. ft. We put a thermometer in the fridge and freezer. Now it is almost 5 years old and the compressor is out. Wth I purchased a Kenmore elite for 2800 on sale from 4300. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. The compressor went out in October of 2017. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. Kenmore Refrigerator Compressor Failure Class Action Lawsuit - reddit I am now in the process of purchasing a new refrigerator! What??? The Refrigerator started working again some time later, but has now failed again. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. Kenmore Refrigerator Model 795 Recallare recalling about 20,000 three Sears products and LG as gone down hill. According to Sears the compressor is still under the manufactures warranty. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. i know Sears wont do anything. I'm being told the compressor is on back order so it could be a while. I will have over $4000 in refrigerators in two years. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. It's only 3 1/2 years old. The following Monday we waited for the repair man for most of the day. Did I mention all the food is lost. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. Ridiculous!!! I just had the same issue as Jayme. They sent three repairman to fix it. Now the generator is gone. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. When you call Sears they just put you on hold. 210) everything was good until 4 months ago when the ice maker stopped working. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. We made an appointment with Sears technician but they failed to show up. Done with Sears forever. This is total bs especially when LG knows about the defects. 79574023411 Kenmore Refrigerator Parts & Free Repair Help Bought a Kenmore Elite, model # 798.73153.610 from Sears. LG inline compressor failed 12/21. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. This has had me so worried and sick to think how low Sears has got. What the heck do we do in-between. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Please help!! For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. According to plaintiffs, the problem stems from a defective linear compressor. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. I would like my money back for this refrigerator as well. It is not even 2 years!!! Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? This kind of money is not disposable. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Compressor is under warranty but I am told that the labor charge is going to be close to $450. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. Our service tech from a local LG company is baffeled. I purchased a 3 door kenmore with filtered water through the door. Our LG is 2 years old. ft. large capacity French door refrigerator is roomy enough for all of your favorite foods and drinks. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. I Called repairman cost me $98 for him to come out and check it. Part and labor is expensive to replace. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. Friday, November 5th was the first available date. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. Kenmore Elite / LG model 795.7205 Frig not cooling A layer of ice builds up, which has to be broken up. That is absurd the fridge is almost new. He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Now looking at a repair bill of over a 1,000.00. Most common Sears Kenmore Elite refrigerator parts that need replacing. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". Same issues. To the point where they don't believe anything I say. So, I asked for a number for Kenmore and the number took me right back to Sears service. I unplugged the refrigerator. In January 2019, the compressor failed. It does have a LG compressor on it which is still covered by the manufacturers warranty but I am still having to pay $615 for the additional parts and labor! Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. Kenmore 795.51832 review: This annoying Kenmore fridge left us cold Unbelievable. I had the 3 year extended warranty which expired 12/07/2018. The fridge is just 6 months old, still under LG warranty. Last Monday April 23 Refrig stopped working. I called Sears, paid the $90 to have repair tech come out. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. Bought a Sear Kenmore Elite 3 door Counter Depth. I found out my Kenmore is an LG with a bad rating. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. 2nd tech ( from another company) said same thing but didnt charge me. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. I have notified LG and called every repair person with about 50 miles. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. ft. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. After leaving the refrigerator compressor did not reach the point of cooling or freezing. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. This week I came home and found water dripping from the ice dispenser. Lost a lot of food. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. Bought mine in Feb 2018, Kenmore Elite 795.7248. He did say that I have a lemon, and that Sears won't do anything about it. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. From everyone's comments it sounds like quite a hassle to try to get it repaired. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. LG is totally unresponsive to the needs of their consumers. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. Our unit was purchased in Dec 2018. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. He had nothing on his truck. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! It stopped working in October of 2021 . Called Sear Service and was told the soonest someone could come out was 5 days later! Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. I will never buy from Sears again. Do these big companies even care? After several attempts I finally got in touch with Sears Home Repair. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. The compressor is supposedly still running but the fridge and freezer not the right temperature . Water leeks from the bottom freezer out onto the floor. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. Kenmore Elite Refrigerator Troubleshooting - YouTube I haven't been able to find my receipt or extended warranty. 1000 dollars to have it fix. I have all the receipts. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. $300. It replaced a "cheap" fridge that was still working 10 years after we bought it. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. How I long for the good old days, when American made products were made reliable. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). If there are class action suits against LG, why do we not get notified until a problem occurs. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Actually the main issue is the lack of customer service / help from LG and A&E. In August 2019 the temp started to climb in the fridge and freezer but in a day or two it started working again. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. The unit cost me $1900.00 new. But just want to let everyone know what a defective product this is. The agents sound very rehearsed and appear to experts at not solving your problems. He said the compressor is completely shot, and it's not worth it to replace the compressor. Sears will only cover the cost of the compressor and not the labor, etc. I'm furious now. Is there anyway we can get some money back towards another refrigerator? I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. Kenmore Elite Fridges Problems: 7 Common Issues (Must Read) - ApplianceChat I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. The seller bought in 2014 and compressor is still under warranty. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. He is going to replace it at the cost of $1370.00. In August 2019 at 15 months old, the compressor went out. Well I thought I bought a reliable Kenmore fridge? The conclusion we came to he didn't want to change the Compressor. The local guy told me that I should expect the new compressor to last 3-5 years. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. That is UNACCEPTABLE! It has all been a huge nightmare. We bought a Kenmore side by side refrigerator in 2020.
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