doxo is not an affiliate of Harris County Toll Road Authority. Resource Staffing s team has not let me down once with our staffing needs. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Howeveryou identify and whatever your background, we encourage you to apply today. .hmg-jb-bg-primary { Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Where are my transactions? Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. You can update your choices at any time in your settings. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. BancPass does not require a minimum balance be maintained. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. } When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Support Phone. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Harris County Toll Road Authority United States employs 171 employees. Jan 2023 - Present2 months. https://wprod-m.hctra.org/TranslationDisclaimer#! Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. You can unsubscribe from these emails at any time. Please check with other tolling agencies directly for questions about their policies and programs. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. Login. Click the link in the email we sent to to verify your email address and activate your job alert. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Listed below are our top recommendations on how to get in contact with EZ TAG. Sep 2015 - Dec 20172 years 4 months. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. (Enter less keywords for more results. And Use The Features That www hctra org login Offers On Their Portal. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Toll amount owed is typically available within 7-10 business days of your trip. This position primarily operates in a professional office environment. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Why isnt my app updating my tolls? Also Known as: HCTRA. We will resume normal business hours on Monday, February 22. US. HCTRA Customer Service Closed Published on: February 15, 2021. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Order your EZ TAG. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? 77401 Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. .hmg-jb .apply-progress-bar li.active > a:before { 6538 South Frwy. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. established on your HCTRA.org log in. download the app and log into your account using the same username and password color: #376d7d; You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. https://www.doxo.com/info/harris-county-toll-road-authority. Research owner contact information as needed. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. TX Job Description & How to Apply Below. Login to save this search and get notified of similar positions. How is the BancPass Toll Sticker program different from other toll tag programs?? If i have to pay somthing place contact me. Important: All applicants must complete the assessment. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Get a free Virtual Credit Card to signup for Subscriptions. How can I pay my Harris County Toll Road Authority bill? BancPass and PlusPass will work on ANY toll road in the states where they are available! Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Can I find my bill online? They have given me comfort in knowing I can trust their recommendations for our staffing needs. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Managing your EZ TAG account just got easier. 1 follower 1 connection. Business operations will resume Monday, January 3, 2022. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Call Center [HCTRA] $15.75 /hr. These essential cookies may also be used for improvements, site monitoring and security. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. . Customer Service. BancPass users will be charged the electronic toll tag discounted rate. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Please allow 24 hours for a customer service agent to respond to emails. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. 2277 Plaza Drive, Suite 600 If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Ripoff Report Needs Your Help! No endorsement has been given nor is implied. Customer service is terrible. #jb-user-account-nav>li.active>a { I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Very friendly employees easy to communicate with and have questions answered. The latest review Lien release was posted on Sep 19, 2022. Visit the Career Advice Hub to see tips on interviewing and resume writing. 6538 South Frwy. Hours may vary based on the business needs of the HCAO. Please check with other tolling agencies directly for questions about their policies and programs. Monthly statements allow you to view your account activity. Click here How can I contact Harris County Toll Road Authority about my bill? Ability to speak and type at the same time. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . You can pay for a Toll Violation Invoice you received in the mail online. This is not an error with the BancPass system. Place/answer phone calls to the customer answering EZ Tag questions. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. for HCTRA (VEC)$15.75/hr. You may also call 866-978-5061 during normal business hours. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Shift: 7am-3pmMust Be Bilingual. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Login to your EZ TAG account. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Ability to use calculator, having above-average mathematical skills. ENGLISH. Visit Harris County Toll Road Authority Website. or by texting the word BALANCE to 866.978.5061. I have been with RS for years & have great clients. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Saturday 8:00 AM to 4:30 PM. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Voice messages left after hours will be returned the following day. They understand our culture and the positions we have open and provide candidates the fit it well. Please allow 24 hours for a customer service agent to respond to emails. } . Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Everyone is always so nice and helpful when dealing with the staff at Resource. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Optional For Hilton Honors related questions or issues. } Hilton Honors Number. Please put the word VIOLATION on the subject line. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Logos and other trademarks within this site are the property of their respective owners. How do I contact customer service? Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. If you continue, you agree with our policy statement. Learn More. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. I try to cancel by Phone but i cant make it If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. window.location = location.href.replace(/^http:/, 'https:'); var __noconflict = true; For questions about the Grand Parkway, . .hmg-jb .apply-progress-bar li.active > a, Where We Are a Service Provider. | Wilshire North Houston Hours/. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. The best way to manage your account is by downloading the app. Funds are available immediately and you may drive the road after reloading. BancPass service fees may also apply. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Pay and Career. } All Rights Reserved. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Meeting daily, weekly, and monthly production objectives. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Business operations will resume Tuesday, January 19. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! | Dairy Ashford 1 shift and 3rd shifts are available. Please include the detailed page showing the license plate, time/location and toll amount. to start. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Commute & Mass Transit and other bills can be paid at doxo. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. See all the best ways overall to get in contact with EZ TAG ASAP. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. checkSSL(); if(typeof jQuery == 'undefined') { No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. 2/14/2018. Your job seeking activity is only visible to you. Job Description Collections Violations Dept. Login - Harris County Toll Road Authority color: #fff; background: #376d7d; View News Archive. TxTag has launched a new website to make it even easier for you to manage your account. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. We'll be seeing you at 6:30 p.m. at Sherman Elementary! background-color: #376d7d; Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. How do I change the phone number on my account? W. For quicker assistance, please have one of the available items below ready when contacting HCTRA. High School diploma or equivalent required. place i need to cancell all the service thank you. var queue = $LAB /* only load jQuery if not present */ Contact Us. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. queue.script("/js/bootstrap.min.js").wait() For roadside . Your Contact Information. 10 followers 10 connections. 1st. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Last Modified May 6, 2020. } They are always available to assist and have a conversation. } The only fee you will pay BancPass is when you choose to reload your account. Dont have an EZ TAGaccount? It is now July 21, and still no transponders. Prefer an automatic monthly subscription? 281-875-EASY (3279) Roadside Assistance. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. By Travis_McGee . Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. BancPass and PlusPass does not work outside of those allotted states. Customer Service Hours Sign up First time to login? If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. document.write("