Planning a cruise? If Carrier received payment from your travel advisor, the refund will be provided back to that travel advisor. A good travel agent can provide a lot of value in many ways. There are certain things you'll hear meharp on if you watch my broadcasts, and one common statement is this: book early, reprice often. Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8. the differences between categories and room types. For any bookings made after 3 August 2022, if you wish to reschedule your holiday, you can take advantage of our fee-free flexible transfer policy if youve booked on a Select Price holiday. will, in the end, receive a lower commission from Princess, and thus may eliminate some T.A. Hopefully, you have an FCD in your account that you can use for the "new" booking. If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC). All sorted by my TA (can't mention the TA on here, but think of a very vocal MP). Too bad this agency couldn't have done this for me, eight months ago they would have! I had been trying to get our TA to see if we could take advantage of a price drop of $990.00 several weeks ago and keep getting the run around (the agency is in a state of chaos) and can't get a confirmed answer. If your cabin category is sold out, you will not be able to re-fare your booking for the same location. Call your TA and tell them what you found. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Find the right card for you. For an explanation of our Advertising Policy, visit. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. We may receive compensation when you click on links to those products. We have a booking where there have been 4 price drops since we booked in June. 19952023, The Independent Traveler, Inc. As long as you're not in love with the cabin that you have booked. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Am I eligible for cruise credit if I cancel?The standard Princess cancellation policy does not grant cruise credit, but residents of the U.S. and Canada (excluding New York, Puerto Rico and Quebec) may be eligible with Princess Vacation Protection. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Due to recent public health events that have halted cruise operations and heightened concerns about travel, Norwegian has voluntarily suspended operations. The terms and conditions for October Go Big Go Better Go Best promotion says: Any existing reservation canceled between October 3 and November 1, 2017 and re-booked between October 3 and November 1, 2017, will not be eligible to participate in the promotion. Uber Cash and Uber VIP status is available to Basic Card Member only. Started June 21, 2021, By For cruises 5 days or less, the final payment date is 75 days prior to sailing and for cruises 6 days or more, the final payment date is 90 days prior to sailing. I just assumed they were new bookings but hadn't thought they are probably existing bookings that are having issues also. I need to cancel my booking, is there a penalty? It's also very possible you can get a much better cabin (better location, etc) for the same price you had been paying. Yes you can book with new price and have the previous one cancelled. Your FCD's will be re-used. Cruise lines don't want to deal with this hassle, so they'll make it easy to work through updating the price, generally keeping in place other parts of your booking, maintaining the same reservation number, etc. Everything we know so far about NCLs newest ship: Norwegian Viva. Agree that perhaps a new TA might be the way to go. Could you move the booking to Princess, get the price drop and keep the prepaid tips? $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. I recognize you from another thread about difficulties with a TA, so I see why you haven't called. We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. Princess Cruises Best way to cancel and rebook a different cruise? gerelmx, October 11, 2017 in Celebrity Cruises. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. If because of the price drop, an ocean view stateroom, for example, is now only $950, lines will generally move you into an ocean view without charging you any more - as you've already paid their asking price. I just call our TA and they take care of it. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. What else are you getting for that rate? Your TA could work out something for you. Update, 5/1/2021: On October 31, the U.S. Centers for Disease Control and Prevention allowed its no-sail order to expire and issued a conditional sailing framework, to which all ships must adhere in order to resume cruising. For sailings that don't fall within those parameters, the line's standard cancellation policies apply. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. What is the time window for cancelling?While you can cancel your cruise at any time, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. LauraS font-size: 14px; For all other bookings, please contact your travel advisor. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Before our 1st cruise, I read these boards for about two weeks. gerelmx, October 11, 2017 in Celebrity Cruises. You will be able to leave a comment after signing in, By Click on your cruise lines name below to find out more. You tell them, they call. DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Passengers who canceled and requested refunds under Norwegian's Peace of Mind policy received refunds to the original form of payment (instead of FCC) for dining, water/soda, internet and photo packages, as well as purchased onboard credits and items purchased as Bon Voyage or celebration gifts. When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking. Some cruises have non-refundable deposits, so that might be the only snag. Yes! I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! I did not want to miss out! Got our FCC So, since you are getting no satisfaction you should call that agency and demand (politely) to speak with the manager or owner. 30 days or less. Same go best perks, but a MUCH better deal overall. Thank you for your patience in these extraordinary circumstances. This means however they have to feel out the maximum pricethey can get for different staterooms, without setting the price so high that the ships sails with empty rooms. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Passengers who test positive or who have been exposed will also be granted 100% FCC. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. The worst they could say is no, but if you don't ask, then the answer is definitely no. I've run ino this scenario plenty of times: I have a cruise booked at $1000, then I see that the rate dropped to $950. -ms-user-select: none; cancel We emailed Imagine to cancel the next morning, but it said we could not have a refund and could only move the booking to Me too, I don't write this blog because of my calculus prowess. (Photo by Sjo/Getty Images) Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time Need to consider all aspects. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). You can go to the Celebrity board and view the thread "transferring a reservation from a TA" and see some of the same complaints I have. but don't bet on them, as most of the timeprices for cruises go up as the ships fill up. It would be worth it to transfer it back IMO due to the pre-paid gratuities. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. And the normal way to cancel is with the same agency who booked the cruiseand it sounds like your (the OPs) agency will also make that difficult. CC Help Jenn The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. You know that you can request that Princess take your booking backand then you can request whatever you like, in essence, acting as your own travel agent. It's the worst-case scenario: you have a cruise planned, and you're beyond excited for it, but something has come up, and you're unable to go. Discussed the strategy with my TA and the risk that my original stateroom might disappear in the short period of time between it being released to inventory and me re-booking it, but as this was going to be just a few minutes, I took the risk, especially as we were doing it in the morning before North America was awake. Norwegian Cruise Line 19952023, The Independent Traveler, Inc. Can you cancel and rebook the same cruise?? How much will I be refunded?If you cancel, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel. Norwegian Cruise Line Cancellation Policy. I understand that some TAs will charge admin fees to cancel/rebook so good to check this out before booking. I usually don't recommend booking direct with Princess but for you, it would be an improvement. Good luck. However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions and the taxes, fees and port expenses paid for the cancelled port. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. cancel Maybe they do require it is writing but this would put some pressure on the agency to respond to the OP if the Cruise Line contacts the agency. WebBack in February, my husband and I booked a Virgin cruise for November 2022 through the agent Imagine Cruising, paying 1,988. I only used that agency once and had problems 20 years ago. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. If Carrier received payment via credit card, the refund will be made to that credit card. For full details and booking conditions, please also refer to the passage contract. To learn more about Princess cancellation policy exceptions, please read the Passage Contract. Cruise All money will be forfeited for cancellations two weeks or less before sailing. This is certainly the exception more than it is the rule, so don't expect a simple refund or any compensation at all like this, but as always, be nice, say please and thank you, and see what happens. I had heard of the death of the agent and know agents who have picked up former clients as they are not pleased with the current situation.
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