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Changed batteries in the remote still nothing. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. It is not what it is crazy led up to be. Mine is just showing a black screen and amazon, so what is the answer? Almost completes and then goes back to say not connected. Thats the same issue Im havinghave yall been able to fox yalls? I am having the same problem. Today's tech news, curated and condensed for your inbox. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. A restart can fix many loading issues and the black screen bug. Plus, I never cleared any cache the entire time I had the stick. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. Problem solved. Youre the only one who gave any info on how to fix! Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. That solved my problem. New 4k fire stick and it keeps going to the restart screen. Is this true??? Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. 04:32 PM QE49Q80TATXXU Software is up to date, 11-02-2022 Im so tired of this! Clear the Fire Stick cache. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! I have compared it with Roku, and Firestick does not work as well. 17-06-2022 I dont want to screw up two of the other tvs? I guess its time to scout out alternative streaming sticks. You purchased a Fire TV Stick to watch your favorite content, not the logo! I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Hold it there until it says its restarting which takes about 15 seconds. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! The technical storage or access that is used exclusively for statistical purposes. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. in, Older Samsung TV. I think its an Amazon problem and that isnt a big shock. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. * Android devices that are older than Android OS 4.2 (Jelly Bean) Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. Amazon need to fix it dont they. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. After a year of not being able to use it, I am doing a factory reset. I tried everything abov. Was watching TV when suddenly the fireTV logo came on and wont boot up. I have tried resetting, rebooting, etc. I have a Roku tv in another room and have no problem connecting with it. Very frustrating. It started with buffering and now it says network disconnected. Was working fine yesterday morning. Step 2: Scroll to the bottom of the menu and select Restart. I tried new firesticks & remotes & batteries Nothing. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. It will go to Home Screen and then restarts. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. If the logo is displayed on your television screen, your device is likely stuck. Give us your status below and tell us what is happening. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. I have a rental house where most annoying is the fact that the live menu is not working. Enter the following fields; first name, last name, create a password, date of birth, I was going insane because like you said there was no time to do anything. Loaded just fine. If you're still having problems, you likely need to boost your Wi-Fi signal. What Is the Trans-Atlantic Data Privacy Framework? Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. Hi@Maz6 you certainly have the latest firmware. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? Step 5: Select the app you are having an issue using. is there a way to fix it for good? The system is stuck on updating the Firestick and will not let me do anything, with the remote. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Spoke to Amazon. changed batteries still the same. Unpacked the Firestick and set it up correctly. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Also get buffering, no internet collection, apps not working. Do they work after the factory reset or does the issue continues? Step 3: If you are using an HDMI cable or extender, try connecting the Fire TV Stick directly to the TV to see if it may be causing the issue. Just launch. Just the Amazon logo. Are you still happy with the device, or do you think another streaming dongle might be better? and that's ok because we're here to explain all. I am using the power supply that came with it. Think Amazon caused it with the update. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. We have two more in the household and they work fine! Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? Reset the Fire Stick. I just got another new firestick and Ive got a Toshiba tv. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Looking forward to receiving my new ROKU stick in 2 days. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. 11-01-2022 Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Youview: I hear a loud pop/static sound between every ad break. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. It lets hearing implant users hear a variety of audio content. In many cases, restarting the device and WiFi router can help. The other, doesnt respond 80% of the time. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? Looking at all these comments they are all recent. in. Have you had many issues with your Fire TV Stick? in. When I finally get into settings, it boots me out of any app I open without even attempting to open it. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. Is that the problem? I cannot get past the installing updates as well. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. your password now. Ugh!! Its stuck on the updating screen and I factory reset it twice. Scroll to the right and select the option that says My Fire TV. Same thing here! Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. I cant figure out why. No problem. I like the firestick options much better but it will not load. All I get is a flashing screen. May change to ROKU. It kept rebooting due to storage issue. Thats a storage issue?!!! Prior to trying to watch the mentioned program the fire stick worked fine! Eventually I will get the frown cloud. in. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. Frustrated and really annoyed. Product features. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. Thank you so much! Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Free for everyone in the UK. Pre-installed STV Player App on Samsung TV no longer working. Nothing is working. Mine doing same thingblack screen with white amazon logo. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. It wont even let me look at the networks. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. The following message is shown if your device is unable to use the STV Player app. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Same problem. ) in. All rights reserved. mine keeps restarting completely. Check the Fire Stick remotes batteries. I have tried everything, and more, to no avail. Channel 11 in firestick does not work properly, My fire stick was fine one night. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Follow the directions that are posted above. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. Hope this works for you! Step 3: Open the Fire TV app and select an available device . If it ceases to function, start by replacing the batteries, as this may solve the issue. * Android devices that do not support Miracast. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Worse than being stuck with a boot logo is being stuck with nothing. Was this answer helpful? Ever since Amazon updated their home menu, none of my fire sticks respond. Fire stick Amazon are very cunning, no access to their main Managing director. My newer firestick is still working fine. Two Fire stick lite not one works. Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. Thanks! Unplugged for hours but still wont reboot. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. Hi Craig, I have the same issue as Scott. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. It works like it did 6 years ago. I also changed the batteries even tho they were not that old. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. I have done everything that everyone else has done to no avail. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 Any suggestions? 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. Tried literally everything. Product features. 11:50 AM What to do: Open the STV Player app. It says home not available. Any advice be helpful. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. Head into the settings of your Fire TV device and open the display and sounds tab. in. Must have been like this forever. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! Im glad its not just mine but what is the real solution? None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. The next morning it would only give a blank screen. Restore the Fire Stick to factory settings. Amazon suks. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. This email address is currently on file. Same on screen, but cant get past black screen. Came back after being gone most of the day. Dont be afraid of losing your apps. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. 05:10 PM Help my tv screen now only show tvfire and nothing else remote no longer working. 07:16 AM Copyright 2007-2020 STV. 3 devices now with issues in my home. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Reading, learning, fixing stuff, volunteering to help others, etc. No more black screen! having the same trouble. Best answer as I tried everything else and this is what worked for me! If the video keeps buffering, first reboot your device. The Self Diagnosis is greyed out one the latest version of software ? Step 6: When your Fire TV Stick restarts, youll need to set it up again. This just started on 3-19-2022. * iOS and MacOS devices So, I turn on whatever in the evening, and remove the batteries. Sorry, an error occurred during subscription. Mine started this same thing yesterday. Your email address will not be published. Step 1: Download the Fire TV app for Apple or Android. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? I dont know what to do anymore. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. 17-06-2022 Free for everyone in the UK. Might have to call a number for customer service. This is now my 3rd broken firestick in about 6ish years. But I cant register it again. However, there is a fair bit of overlap when it comes to some of these problems. I think someone is messing with Amazon and their customers. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. How do we get them to do that? having problems with playing any videos or you have general feedback then please contact using the email below. Mine is doing exact thing. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. Not sure what to do now. Sounds good to me! Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. It can also help to check for updates for your Firestick in case its an issue with outdated software. Not have Hulu, Netflix, showtime, discovery and two more apps? How do you factory reset the firestick? Idk what to do. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. 04:30 PM Monty.I did this and it totally fixed the problem on both my firesticks. But now what! 05:55 PM Then bought a new extender and power cord. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Im having the same problem and it just began happening last night. If you are having this issue we would Look the for the red Everything seemed to be good then all of a sudden it went to blank screen. If you are not receiving newsletters, please check your spam folder. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. Having issues using iptv Smarters app on firestick 4K. in, Thanks James 4578 Guess Ill just have to do without on this telly. Same thing! of the page. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Hi Chris, tv details as follows, not tried resetting the hub, should I? 2023 Guide to the Privacy Shield Replacement. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Still wont work. I dont have this issue with Chrome. This is a known issue we are currently investigating. Try updating to this through Home > Settings > Support > Software Update > Update Now. Tried everything above, not working. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Robin, do you like your new Roku stick? However, any affiliate earnings do not affect how we review services. My remote wont turn on the fire stick at all just the tv and volume works.