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I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. She was rude and said nothing. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Job Work/Life Balance Pros. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. I am first off disappointed by the new renovation. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. Order submitted Dec 15. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Questions Post Question There are no questions yet for this company. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Hello Shop & Save. Another rep told me it's a health insurance issue that they can't do anything about. Is this your company? We had ordered two made to order coffees, one hot and one iced. You will lose me and many others who despise having to use pc, etc to see your weekly special info. No one seemed to care about the mistake made in the store. I have the unused gift card and proof of purchase. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Our only son was born @ Magee Womens Hospital in Pittsburg . Every single prescription that is filled here is billed wrong. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Pay is not enough and they use you as a tool rather than a hard working human being. The rudeness of store associate and unwillingness to help. So I did this time. (being the thing that will keep me out of the store.a cashier was as sick as a dog. And their Apple Seiter tops are always smashed in. code: [protected] [protected]. I through away the bananas and food that shouldn't be wiped off. Claim your listing for free to respond to reviews, update your profile and manage your listing. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. No, it is too hard for them to comprehend. I suggest that customers avoid this location as long as this individual is working here. User; Business User; . And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Unknown, 2 Complaint(s) I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. $#*! Most customers were really nice and then there were some that you just lose faith in humanity from. So, off to Rite Aide i go! Companies can ask for reviews via automatic invitations. I can not reply to emails. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. I paid for a SHOWROOM car wash and parts of my car weren't even touched! A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Normally bakery products are excellent. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Giant Eagle refused and told me to contact Columbia. A store associate called me at 7:40am to ask for substitutions and also for any additional items. 5.0. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. You sure have your priorities straight. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. The language that was heard today with the front of the store staff was horrible. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Giant Eagle Grocery - Central Percentum Giant Eagle. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Shame on you! The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. The service has always been rude, but now they have become even worse. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. It's so fast and easy. The signs indicate you can buy beer here, which is . Disgusted I found a grey looking mealworm. Learn how the rating is calculated 1 complaint. For further assistance, please reach out to them directly. auth #04520C somehow the fuel perks vanished . I was told i needed to spend $30 in 1 trip. So i activated an offer for spend $150 get $10 bonus. Products used:Your customer service stinks. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Extremely poor customer service at #43 township of pine market district. ) Terrible customer service. Immediately a woman who works there came over and started bagging my items while I was scanning them. I did so and spoke with 3 representatives and opened up a case. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. GAS. How does that help with a person that wants a grocery list AHEAD of time? 9% of Giant Eagle employees are Black or African American. Here clients can delve deep into delicious meals, and tast. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Moraine point giant eagle, buter county. For that, Im lucky! are fuel perks now state secrets? Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Giant Eagle Company. I just came back to Giant pharmacy after being with CVS. I went to get a replacement today and it was almost $200. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. She said I needed a mask. For your reference, details of the offer I reviewed appear below. Rude staff Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. I have been going back and forth with customer service about a $10 bonus perk i never got. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Get go in Washington PA on Wylie ave.. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. My prescription was not refilled. but they want to play that silly "security reasons " game. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. We will forward their concerns to the pharmacy and regional leader. The cherry turnovers had no cherries in them. A necessary evil. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Too bad. This pack was so dried out, and the breading so hard, that you could hardly eat it. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Desired outcome: The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It always smells bad. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. I shop frequently at the Painsville OH location. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Even the cheapest of car wash. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . They never want to cut the meat that's available. Giant eagle unwilling to offer anything related to customer care. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. HIGHEST PRICES ANY WHERE! Customer service transfers my calls around and it seems as though nobody can explain my transactions or what could have happened. Complaints: A multibillion dollar company has scammed a consumer out of $200 Desired outcome: We have had many cakes from Giant Eagle and never had a problem like this. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Please update the website to indicate when a service is not available during regular business hours. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Reviews There are no reviews yet. They were VERY rude to say the least, there was no need for it. So I went to the self-checkout, and there I was harassed by two other employees. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. She still refused. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Be the first one to write a review. It is very challenging to get answers from customer service. I noticed I had an item that had to be removed from my bill. 5-7 minutes he was gone. I placed an online order for a cake at your location in cleveland on Chagrin rd. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. I'll go to Kroger's from now on. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. I have been contacting them for several days now, and I feel like theyre giving me the runaround. I let her know I have health issues so can't wear one. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. Store associates think that they own the grocery world. Thank-you; Sincerely Rosemary Hiler. Management also doesn't know how to utilize people to their best ability. I ordered my food and got my receipt. Wide selection of private brand goods. Our partners at the Trib said the move has Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. ADDITIONAL LINKS They have become more of a supermarket police force bordering on the ridiculous. You're always welcome here Overpriced! I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. So this made me wonder why a team member even recommended I do this to begin with. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. Highly disappointed! I apologize for any inconvenience caused by the action taken with this particular gift card. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Well guide you through the process. This was about 6:30pm. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. We have researched this matter and added thecoupon to the consumers advantage card. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. ref# [protected] your customer service is not customer friendly. I did in multiple. I have been in the consumer rating business for many years and never seen it as bad as this before.