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Remember, some people come in and get almost no coffee in their coffee, just glorified flavored milk with sugar. Nothing has changed except now my manager is threatening to take my hrs away from me if I don't get a nys food protection certificate. 12 / 13 You have a very small amount of time to get each order out and there's usually a line out to the road," she says. America might run on Dunkin', but what about those who keep Dunkin' running? Clip of Dunkin' Customer Taking Employee's Tips Viewed 2.5M Times The Management needs a reality check. Or if you are barely awake like me most mornings! What should I do? Anyone care to share how they get divvied up/how much you make per shift? Oprah Winfrey! I asked why they took our tips away and they said Governor Patrick Devall said we didnt claim our tips and thats why he took them Thats bull we did claim them and how would governor Devall like us to come to his home and takes something he counts on daily away and say hey lets give it to charity he wouldnt like that Im sure so give us back what we all work so hard for, I also am Employed at a dunkin donuts in avon mass and our store just took are tips away we now have to give it to the childrens hospital in boston I dont think its fair that we give great service to our loyal customers and are shown by them how they like our service by tipping ..I think we should be able to get our tips we do bust our butts and give the best of us to everyone pleasde let us employees of dunkin donuts know if there is anything we can do legally Namaste during the work day? The Redditor didn't mention anything about the shoe polishing mandate, so godspeed to that new Dunkin hire. For example, a Turkey Sausage, Egg & Cheese sandwich from the company can easily be traded for a Ham,Egg & Cheese sandwich by simply putting ham instead of turkey sausage on the sandwich, and a Power BreakfastSandwich is just a Veggie Egg White Omelet with turkey sausage. Tips are split whenever someone leaves or a new person comes in. Is Folgers And Dunkin Donuts Coffee The Same? | Coffee Nerd I have worked at Dunkin donuts for 4 yrs.now and have had a set schedule 2 to 10 everyday. But I say the usual amount I get is almost a dollar per hour($1/hr). Report. 20 Things Dunkin' Donuts Employees Want You To Know Dunkin' Donuts Review: terrible treatment of employees WHY DOES DD NOT HAVE TO ABIDE BY THE FAIR LABOR STANDARDS ACTREQUIREMENTS FOR TIPPED EMPLOYEES THOUGHT IT WAS FEDERAL REGULATIONS Basically, one partner needs to move to another franchise location. we recently stopped taking tips because a former coworker started stealing them and our boss is an asshole. Adele! If I get two dollars I'll give one to the person who's making drinks. Like with monthly products, updates for the registers are available periodically, usually when you don't expect it. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Lawyer's Assistant: Where are you located? The average employee at Dunkin' Donuts makes $27,851 per year. My store isnt supposed to accept tips but I do bc if we're not getting a raise during the pandemic why not? Reddit and its partners use cookies and similar technologies to provide you with a better experience. . My store does not want to hire trained shift leaders because they do not want to pay them more, they do not pay for holidays worked, we r not paid any sick days ever. "Ice and water and lids and wax paper and bags will kill your a** without em." Dunkin' Donuts emphasizes leadership and teamwork in a cooperative environment to get the job done. Don't ask for hours and then give them away. Does Dunkin Do Reusable Cups? | Coffee Nerd This comment was posted by a verified customer. To sign up for Perks, visit the Dunkin' Donuts website and click on the Perks tab. I have learned to have Dunkin' Donuts specific clothing that I only wear there because of the smell. Who wouldn't want to have something in common with her? Afternoon shifts are cool, typically only involving a handful of employees and a lot of cleaning. Beyonce! If you ask for half a cream, and someone tells you that's what you're getting, they're lying. If you think that verges on absurd, their makeup policies will put you over the edge. Some of the rules? [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F01%2F6360035388097775881097968482_dealing%2520with%2520customers.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=930&h=9b51df325ad7810be0d9da0c3ceab308c335eb2c09e09ee39004324c3197f61d&size=980x&c=3130983020 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F01%252F6360035388097775881097968482_dealing%252520with%252520customers.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D930%26h%3D9b51df325ad7810be0d9da0c3ceab308c335eb2c09e09ee39004324c3197f61d%26size%3D980x%26c%3D3130983020%22%7D" expand=1]. Dunkin' Brands University is the training center where the brand's managers from around the world train to run a Dunkin' Donuts. The coffee stains are not easily removed, but neither is the smell. PUMPKIN! These are just a few that I've seen. Dunkin' Donuts Manager: Be aware of the business, wherever you do go. (Hey, we all appreciate clean hands more in this post-pandemic world than ever before.) Is that why they won't make it an option on the app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. "But, when there was a mistake, it was always the older customers who were so angry if we got their coffee or sandwich wrong." Dunkin' Donuts Northeast Distribution Center, Inc. Dunkin' Assistant We also provide: Company-paid life insurance. Dunkin Donuts employees start at minimum wage and earn overtime pay, as well as tips. Dunkin Donuts is an American chain of coffee shops that originated in Quincy, Massachusetts. No wonder things go so smoothly in each restaurant! Downvote. In a Reddit post about working at the franchise, one employee said that they often had rude customers, though they didn't specify whether the customers were older or younger. It's estimated that, worldwide, around 270,000 people get paychecks from the brand at one point, Madonna was one of them. It's not all painful. Iced chai tea latte (medium) at Dallas Love Field, TX, Dunkin' Donuts - terrible treatment of employees. As for the donuts, they come fresh on a truck every morning, ready for the employees to stock them up behind the counter. Dunkin' worker takes customers' 'pay it forward' money and keeps it I go to DD at least once a month and I get the same thing each time a dozen donuts and large coffee for $9. Perfect for anyone with a June birthday, Dunkin's released the "Celebration Donut," which certainly seems to live up to its name. For thousands of customers who stop into a Dunkin' Donuts over the course of the day, dropping a little extra change into the jar next to the cash register is a gesture barely worth noting. However, dunkin is my favorite and I got there much more often. Does Dunkin do Birthday donuts? It's inevitable. While on-the-floor training seems to vary, we were surprised to learn that the general consensus seems to be to start newbies on iced and hot coffee first, and encourage them to focus solely on those basics for their first two shifts. and our . (It would beHoffman's first and last experience in the food sector service.) Something about seeing "SOCKS: Must be worn at all times," in the employee handbook just feels hilarious and bizarre. Dunkin' employee Bryan Johnston uses his TikTok platform to showcase a day in the life of a Dunkin' worker. Managers do not get paid tips, but crew members do. Who wouldn't want to experiment with different syrups? everyone currently on the clock gets an equal distribution. Dunkin Donuts' long term goal for number of restaurants in the US: Brice picked us up promptly. How many hours do you work each week? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ex: if 2 people work from 4-12 and one person works from 6-12, then once the 6'o clock comes in, they have to dump whatever tips there is, which gets split between two early people, etc. "One of the rules that I thought was kind of comical," Hoffman began, "was that only more 'senior' crew members could prep and put together the breakfast sandwiches." I came into working at Dunkin' Donuts with a super upbeat attitude and I still have it almost five years later. Which was OK since I made $6.50 an hour. Dunkin isn't allowed to accept tips. Working at Dunkin' Donuts - Everything2.com Let's not forget the visor; important to protect your eyes while you're inside staring at a wall. Everything you own will smell like coffee. turns up pages worth of articles about how socks absorb moisture, should probably be changed every day, and how not wearing them could indeed be bad for your health. Just remember that that one person in the drive thru with a $25 order won't be so happy to tip after paying $25 for breakfast. I try to keep my personal life out of work as much as possible. To give an example of how much an average Dunkin' Donuts employee can earn, we'll assume they are employed as a crew member (the most common entry-level job at Dunkin' Donuts). Ever checked the fingernails on the person handing you your twenty cents of change at Dunkin'? "I loved the craft of making the coffee, as well. They also must be "polished or brushed clean.". Dunkin' Donuts franchisees seek to change state tip law Dunkin' Employee Benefit: Free Lunch or Snacks | Glassdoor Mashed recently spoke with former employee Courtney Henderson-Adams, whoworkedas a crew memberon the morning shift at the Piney Orchard location in Odenton, Maryland for a year and a half. . One Reddit user confirmed that acrylics, while fabulous everywhere else, are not so chic at Dunkin. If you're lucky enough to work at a store that allows tips, then work for them. How much does Dunkin' Donuts pay an hour? Place a smile on your face, be polite and always offer a styrofoam cup under their iced coffee. Does dunkin give breaks? "They were a special non-slip shoe, and they were black and chunky. Sign in to comment to your favorite stories, participate in your community and interact with your friends. If you store your apron in your car, keep air freshener on hand and keep those smelly things in your car vents. The Dunkin' workforce is powerful and as of this summer, it's expanding. Artificial nails, nail charms or decals are not permitted.". Like many near-minimum wage jobs, Dunkin has a habit of scheduling you for something like 38.75 hours a week if you're a good worker so you're still technically part-time. 3 / 13 Dunkin' Donuts The Coffee is Seriously Fresh Every month there are new products (sandwiches, donuts, coffee flavors, etc) so you are responsible for remembering them all. Damn what yall usually splurge on? We get it, overcooked coffee is a less-than-appetizing way to get your caffeine fix, but you have to wonder about the science behind the 18-minute decision. Who can say no to free? I don't mean 10 a.m., but more like 4 a.m. Waking up at 3:30 a.m., before the sun and the birds, to drive half awake to go open a donut shop is the last thing high school me wanted to do on a Saturday and Sunday but sometimes you take the shift you are handed because it's money. One exception to this rule that we're happy they made last year? Seems like they're stressed, and after examining the press they've gotten in the last decade everything from racist advertisement debaclesand TikTok scandalsto fatally overworked employees they may have good reason to be. I've been working at a dunkin donuts in smithfield for 2 years, and we just got out tips taken away tuesday, feb. 10th. People of Dunkin - Question about tips : r/DunkinDonuts - reddit One minute is considered too long to get an order out to a customer, so employees sometimes ask a customer with a larger or more difficult order to pull up to avoid getting behind, a trick that allows the clock at the window to restart the time as the next customer reaches the window. Dunkin' employee reveals dark secret about their donuts In atip video about how she got hired at Dunkin' over the summer, Molly G explains that she thinks one of the main reasons she nailed down an interview with the chain was because she marked "available" to every day of the week when applying. 1. I wouldn't trade my time at Dunkin' Donuts for anything else. Although Dunkin' can be a high-stress environment in the morning, learning the menu is surprisingly easy and many of the menu items include the same ingredients with just one or two switched out, both former employees say. Ordinarily, Dunkin stores have two entry-level positions: crew member and baker. Miley Cyrus! Number of Dunkin Donuts K-Cup pods sold from May-December 2015: 150 million. But here's where it gets a little weirder. "I was jealous!" Sometimes they'll even bring gifts or sweets, or even dinner if you work a really late shift. You see, Dunkin' Donuts has these small "add ons", such as an extra pack of butter or cream, that employees are supposed to charge for. As the company also attests, they "do a majority of our business" on weekends, so this rule makes sense. 4. Our personal favorite is "E.M.C.," also known as the "egg meat cheese equation," which outlines how to make a sandwich while also paying homage to Albert Einstein. If manager finds out, you'll be fired. Lawyer's Assistant: Are you hourly or salaried? Some people are naturally grumpy and no amount of coffee can fix that but we try and that's all that counts. it's crazy and not fair at all.. managment sucks. I really wish they had a similar option. This begs the question who stays and who moves onward to donut-less employment? We also love smooth classic coffee, tasty baked goods and savoury sandwiches too! I dont usually spilt my tips. This is clearly the best one. Then, enter your information and create an account. So that line in the manual may need updating. Is Corporate checking up on these franchisee's? So, what's the secret to getting hired at this fun and collaborative restaurant chain? Employees are also able to earn tips, which are added up at the end of each shift and divided between the workers. You're not alone. As of May 2021, though, the ratings have dropped, with the employer rating now at a 3.3 and only 51% of employees saying they would recommend the job to a friend. Here are the good and bad of working at Dunkin' Donuts. After working there long enough you learn the tricks of putting donuts in the case and how to avoid getting jelly on your hands. Try lifting a batch of iced coffee and spilling it on your white t-shirt. Workers Reveal What It's Really Like To Work At Dunkin' - Mashed.com (and no, that's not a pickup line). Weird Rules That Dunkin' Donuts Workers Have To Follow - Mashed.com And please wash your apron every once in a while. "Evenings are much slower. You bet! After working a certain shift for a period of time you become familiar with customers and their orders. The amount has a huge variations. [rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Ffiles%2F2016%2F06%2F01%2F636003540235849226-210880845_discount.gif&ho=https%3A%2F%2Faz616578.vo.msecnd.net&s=744&h=1cda7cfce34666704eb158922e3979479576eda4ecc320c9b7e02caeda9aa321&size=980x&c=1196355863 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Ffiles%252F2016%252F06%252F01%252F636003540235849226-210880845_discount.gif%26ho%3Dhttps%253A%252F%252Faz616578.vo.msecnd.net%26s%3D744%26h%3D1cda7cfce34666704eb158922e3979479576eda4ecc320c9b7e02caeda9aa321%26size%3D980x%26c%3D1196355863%22%7D" expand=1]. Workers Reveal What It's Really Like To Work At Dunkin'. Dunkin' Donuts previously had an employer rating of 3.4 on Glassdoor and 54% of employees would recommend the job to a friend. Some Dunkin Donuts stores have in-store bakeries, so employees working in the bakeries earn additional bonuses. They have no reasoning as to why they are taking them from us. It updates during the busiest time of the day, usually the changing of the shifts, and leaves you standing there confused with a long line of customers waiting for their coffee. Dunkin Donuts Job Description - Duties, Skills and Career Tips 2023 A tale as old as time, and one made even sweeter when "the office" is packed with powdery donuts. Former Massillon, Ohio employee Keith Evans told Mashed usually there was one person taking orders, another employee making orders, an employee running the front register, and another one prepping. 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